Testimonials

 

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“We have used Hatter, Williams and Purdy for all our insurance needs for over 20 years and recommending them to our friends and family is very easy. They have amazing customer service that is always friendly and courteous. When searching for policies, they take into consideration your needs, whether it be a specific type of coverage or just keeping it at a price you can afford. The best part for us is that if we have any changes, questions, or concerns, they are always one easy phone call away. Thanks Sara and Rosa!”

– Jon & Kelli Berger

“It is without hesitation that we provide a testimonial for HWP Insurance. We have used them for our personal homeowners policies for many years now and have always been very happy with the level of service. HWP, and Jenny Bowman specifically, have also helped many clients we refer to them. We have the upmost confidence that when we send a client to them they will be taken care of with professionalism, promptness and have a great experience. We are happy to provide this testimonial for HWP Insurance and will continue to refer business to them without hesitation.”

-Matt & Jonna McFarland
Realtors

“Wish to tell you how very satisfied I am with your service.  Within 3 weeks all problems related to my accident were handled, and I now have a lovely new car, which suits my needs. Also, your co-workers who finished dealing with my Camry (I will miss it, it was a super car), sent me all that remained in it, including my much missed second remote garage control and other items I thought I would never see again.  I will certainly refer your company to many friends.  My sincere thanks.”

-Bobbie Moss 

“First and foremost let me thank you for your assistance with this mater, you have impressed me with your effort, communication and concern. You learn a lot about a person and a company in time of need, I will feel very comfortable referring you and your company when the opportunity present itself.”

– Mario Manzano
Mortgage Loan Officer

“We have been a client of HWP for over five years. We are very pleased with the level of service they provide. Their personal attention to our varied insurance needs is superior. The amount of effort they put into finding the best plan to suit our needs at the lowest price is greatly appreciated. Holly is a pleasure to work with. She always has a great attitude and is willing to go the extra mile to help us. Although we have a business relationship, we consider her a friend.”

– Linda Quick
American Food Ingredients

“Scott Purdy and his staff have handled my personal and business insurance since the early 1980’s and they have always done a fantastic job. They are always professional, responsive and they continually look for ways to keep my premiums at a minimum while making sure that I have the coverage that I need. They handle my personal life, home, auto and umbrella insurance as well as my company’s general liability, employee health, workmen’s compensation and auto insurance. We have 50 employees and a lot of special requirements in our construction business and Hatter Williams & Purdy is always there for us. Two words- Very responsive.”

– Jeff Hinds, President
Ace Electric, Inc.

“As a new Customer to HWP, I found my experience to be extremely pleasant. Buying insurance is rarely easy with all the fine print, options and expenses, but the staff at HWP went way out of their way to offer and explain various options, plans and provider products available and had no reservations on making modifications to the quotations several times.

The experience was so well received that I moved all of my insurance needs to HWP, increasing my net savings in the process. I hope to never have to call on them for a claim but I believe that there service will be second to none.”

– Dante Galli, Electrical Engineer
Expertise Engineering

“I want to thank Karen and Mercury for the fast resolution of my hit and run accident.  I had a generous settlement check within a week, a rental car immediately and my new car within 10 days.  Amazing service. Thank you so much.”

– Jo Ann Rapaszky

Coldwell Banker Village Properties

“As manager of Oncology Therapies of Vista and CyberKnife of Southern California at Vista, I have worked closely with Scott Purdy and his staff for over ten years. Scott’s firm represents virtually all of our insurance needs including employee medical and dental insurance, business liability, workman’s compensation, auto insurance, long term disability, etc. Hatter Williams and Purdy has an excellent, well-trained staff exhibiting the highest level of professionalism at all times.

I have personally referred friends and family to Hatter Williams and Purdy knowing that they will be in excellent hands. Additionally, Scott has handled my personal life, auto and home owners’ insurance for many years. Scott’s firm always goes above and beyond to ensure all my insurance needs are met and his response time is immediate.

I highly recommend Hatter Williams and Purdy to small and large businesses, as well as for personal insurance needs.”

– Beth Bourbeau, Manager
Oncology Therapies of Vista, Inc.
CyberKnife of Southern California

“I have been using Hatter, Williams and Purdy for our family’s auto insurance since 2005 and was immediately blown away by the family environment and personal touch we received. I have since referred countless family, friends and clients to H.W.P. Working for one of San Diego’s largest Credit Union’s that prides itself on providing world class service; I’ve had no problem referring our members to H.W.P because I know personally they provide the same service.”

– Tony Isom,
Oceanside, CA

“Hatter, Williams and Purdy has been our only insurance provider for nearly thirty years. We have a wide range of needs, from rental property coverage to specialized devices to accommodate a handicap, and Scott Purdy and his staff at HWP have always worked overtime to find the best coverage at the best price. We have been contacted on numerous occasions by Scott and his staff to inform us of better policies for our needs, or that they have found a better premium for us. When we have had a claim it has been handled promptly, professionally, and fairly, and we have felt that Scott and his staff have exerted special efforts on our behalf in those situations. Hatter, Williams, and Purdy also provides the coverage for my medical practice which includes a partnership group of physicians, real estate, and high-tech equipment, and our physician group has been completely satisfied that Scott and his staff has always provided the best product and service in this arena as well.”

– Dr. David Hodgens

“Scott and his team at Hatter Williams and Purdy have been my go to source for my client’s commercial insurance needs over the last several years.  The service they provide is unmatched, often turning around quotes within the same day.  As a Commercial Real Estate Broker, it’s important to me to refer my clients to an insurance agent that I know will get the job done quickly, at a fair price and with the best possible service.”

– Bob Willingham, Vice President/Partner
Coldwell Banker Commercial

“Thank you, Rosa.  I really appreciate how on top of things you are.  You take good care of us.  I will never change insurance companies so long as you are taking care of our account.  Please pass this on to your supervisor.  I want them to know what an asset you are to their company.”

– Debbie Mastroianni

“I wanted to thank you for your hospitality today. We had been with state farm and have never seen this from them, the only time they were friendly was when my mom first went to them, afterwards nothing. Had I known about you earlier in time, we would have joined you then. I was very much impressed with everyone’s hospitality, did I mention how impressed I was?   lol Scott coming up to us and introducing himself to my father and me, nice touch. Anyway, just wanted to thank you for making us feel welcomed. I am all about old school. And you have a good team. Thank you!!!!!!!!!!!”

– Yolanda A. Orozco 

I have been a client of Cheryl Zuniga’s for over 10 years and have insured several properties with her. I am.a realtor, and Cheryl has help several of my clients obtain insurance for their new purchase. She follows through and even calls me at odd times during the day to reply back to me on questions or changes I may have. Cheryl is a pleasure to work with and I consider her a friend as well.

– Steve Sellers, Realtor
Berkshire Hathaway HomeService

“I have been using Sarah for about 2 months now and refer her any/all  client that needs  insurance..  I have never had better service than I do with Sarah and her team.. they are prompt, accommodating,  and very personable. I would never use any other agent for my borrowers insurance needs.. The gift cards are just an added bonus.. I get emails from Sarah on weekends, we chat in the evenings, she is a 24 hour a day insurance goddess J Long live Sarah Field and her team of professionals!”

– JoAne Bradwell 

Citywide Home Loans

Dear Rosa,
I just want to say Thank you for your excellent customer service!!  If everyone we worked with was as efficient, pleasant and prompt as you,  work might even be fun!!!  🙂
Thank you again, Rosa,  you are like a breath of fresh air in this “Non customer service orientated” world!!!  🙂
Hope we have the pleasure of working with you again!!!

– Kathy Moltoni