Water loss is a big problem for homeowners. When a pipe breaks, or a leak occurs, damage can be extensive. Not only is it a hassle trying to get the area mitigated and repaired, but it can be very costly.
[image by Ralph Kiesewetter]
In most circumstances, the homeowner is under pressure to hire a company to come out and dry the affected area to begin repairs. Nobody wants to wait and let mold grow and must fill the air.
However, we caution homeowners against pulling a company off the internet, or selecting a vendor from an ad in a local paper.
[image by Vivek Chugh]
Unfortunately, there have been more and more water damage restoration companies popping up that are overbilling for services. They rely on the fact that the homeowner is panicked and take advantage of their need for urgent repairs. Once the bill arrives, there are all kinds of surprises, and there’s no going back.
The insurance carrier will only pay what they deem reasonable. If the water loss restoration company bills an unreasonable, excess amount, the homeowner can be stuck with the balance, and the water damage company could potentially file a lean on the home.
As an example, in one recent case the water damage company charged $300 per hefty bag used to remove the damaged contents. More than likely the carrier won’t deem that as a reasonable cost for trash bags.
[image by Pavel Matousek]
In order to avoid being caught in a similar situation, the homeowner should contact their insurance company’s claims department right away. The claims representative will provide a list of recommended vendors that they have had success with.
If a recommended vendor is selected by the homeowner, the insurance carrier will resolve all payment directly, and the homeowner will avoid possible conflicts in payment resolution.
If you experience water loss in your home, don’t panic and make a rash decision. Contact your insurance carrier’s claims department, and ask for referrals for reputable water damage restoration companies.
[featured image by Thirteen of Clubs]